RCGTiming Application Driver Setup Instructions

  1. Login into RCGTiming and Scoring
  2. Go to RCGTiming Management Dashboard
  3. Press Connect
  4. Fill up the popup form with:
  5. Press Download
  6. Download process of rcgtiming.zip file should start shortly. Choose location where to store the file if required.
  7. Unpack rcgtiming.zip archive into the desired folder on your computer.
  8. Make sure your computer is connected to the Internet.
  9. Make sure the decoder box is connected to your computer. Find out more info about decoder connection options here.
  10. [Important!] Make sure your computer has Microsoft Visual C++ Redistributable for Visual Studio 2022 (x86 version) package installed.
    Please visit Microsoft website in order to get it or use direct link to the package here: vc_redist.x86.exe
  11. Run the program start.bat from the folder you unpacked the archive and see the command log. It should look like the one below if everything is OK:
    > Initialization using '<SOME_PATH>/config/main.conf'...
    > Connected to the Decoder.
    > Internet connection OK. Working online.

Troubleshooting

  1. If you run the program start.bat and it fails to start with this error message:
    VCRUNTIME140.dll missing image
    then you need to check back step #9 of this guide (it requires an installation of Microsoft Visual C++ Redistributable for Visual Studio 2022).
  2. If you run the program start.bat and it says:
    > Initialization using '<SOME_PATH>/config/main.conf'...
    > Decoder connection: Serial Port (COM4).
    > No Decoder Connection. Connecting...
    then you should check the USB connection between the decoder and your computer. Make sure the device port number matches the one in configuration file.
  3. If you run the program start.bat and it says:
    > Initialization using '<SOME_PATH>/config/main.conf'...
    > Decoder connection: Ethernet (169.254.123.160).
    > No Decoder connection. Connecting...
    then you should check Ethernet connection between the decoder and your computer. Make sure that decoder IP address matches the one in configuration file
  4. If you run the program start.bat and it says the following right from the start:
    > Initialization using '<SOME_PATH>/config/main.conf'...
    > Decoder connection: Serial Port (COM4).
    > Connected to the Decoder.
    > No Internet connection. Working offline.
    then you should check your Internet connection and Firewall settings.